Frequently asked questions

Our $88 service call is a minimum charge to have a licensed plumber come out to your location to assess your plumbing problem. From there, they will quote the work that needs to be done.

Alabaster and Metro Birmingham: Alabaster, Pelham, Helena, Calera, Montevallo, Indian Springs, Inverness, Hoover, Homewood, Vestavia Hills, Mountain Brook, Cahaba Heights and Birmingham – see our service areas.

Payment is due when service is completed. We accept cash, check and credit cards.

Yes. Each job has a qualifying warranty depending on the job.

There are 3 levels for plumbers: Apprentice, Journeyman and Master Plumber. A Master Plumber has applied for and passed an examination by the licensing state and completed the required number of years as a Journeyman Plumber.

All toilet tissue will break down, but single-ply breaks down quicker.

The term for waste water from the sink, tub or washing machine.

The problem can be with the appliance, the electrical connection, or plumbing related.

Run water before, during and after operating the disposal – it’s the only way to flush the ground food particles through the pipes.

Water pressure over 60 PSI can damage your home’s pipes. A pressure reducing valve regulates the pressure of the water flowing into the home. Excessive water pressure may void certain appliance warranties.

Venting allows air to replace the water as it moves down through the drainage system.

A trap keeps water in the pipe to block sewage gas from entering the house. Although there are millions of “S” traps in use, the “P” trap is more dependable and acceptable.

Polyvinyl chloride piping – approved for cold water only.

Chlorinated polyvinyl chloride – approved for cold water and hot water under 140 degrees.